Shipping & Delivery
Last updated: February 10, 2025
We deliver worldwide! Your satisfaction is our top priority — if you have any questions about shipping, our team is always here to help.
Order Processing
- Processing time: All orders are processed within 1-3 business days (Monday–Friday, excluding holidays).
- You will receive an order confirmation email after purchase, and another email with tracking info once your order ships.
Shipping Rates & Delivery Estimates
- Shipping charges are calculated at checkout based on your shipping address and order value.
- Standard Shipping:
- USA: Estimated delivery in 7–15 business days — flat rate $5.99. Free shipping for orders over $99.
- International (outside USA): Estimated delivery 10–25 business days (shipping fees calculated at checkout; may vary by country).
- Shipping locations: We ship to most countries worldwide. Please note, we cannot deliver to PO Boxes, military bases (APO/FPO), or diplomatic addresses.
- Delivery times are estimates and may vary during peak seasons or due to carrier delays beyond our control.
Order Tracking
- You will receive a tracking link via email as soon as your order is shipped. Please allow up to 48 hours for tracking info to update.
- If you do not receive tracking info within 5 business days, please contact our support team.
Customs, Duties & Taxes
- International orders may be subject to customs duties, taxes, and import fees, which are the responsibility of the recipient. We are not responsible for these charges.
- Please check your country’s regulations for possible fees before placing your order.
- If you refuse to pay import duties/taxes and the order is returned to us, we will refund you minus original shipping costs and any return fees.
Damaged or Lost Packages
- If your order arrives damaged or is lost in transit, please contact us within 7 days of delivery/expected delivery.
- Keep all packaging materials and photographs of damaged items. We will assist you in filing a claim with the carrier or sending a replacement.
Address Issues & Delivery Failures
- Please double-check your shipping address before completing your purchase. We are not responsible for packages sent to incorrect or incomplete addresses provided by customers.
- If a package is returned due to an incorrect address, we will contact you for reshipment (additional shipping fees may apply).
Still have questions? Contact our customer support at
[email protected].